My Resume

Work Experience

April 2022 – Present

Team Associate

Pottstown, Pennsylvania

  • Provided exceptional customer service by assisting customers in locating items and offering personalized recommendations based on their needs
  • Maintained a clean and organized sales floor by consistently replenishing shelves and ensuring proper product presentation.
  • Collaborated with team members to maintain store appearance and support smooth operations on the sales floor
  • Addressed and resolved customer concerns and inquiries, escalating complex issues to management when necessary

Education

Graduated December, 2023

BS, Cybersecurity

  • Maintained excellent academic standing with a GPA of 3.9/4.0
  • Relevant coursework: Network Security, Cybersecurity Technologies, Cyber Defense Techniques, Cybersecurity Risk Management, Cryptography, and Information Security Governance.

Graduated May, 2020

AA, Business Administration

  • Maintained excellent academic standing with a GPA of 3.656/4.0
  • Gained a solid foundation in business concepts such as accounting, finance, marketing, and management.
  • Developed critical thinking, problem-solving, and analytical skills through various projects and assignments.

Professional Development

  • On my personal website josephmdamon.com, I create blog content covering a variety of cybersecurity subjects.

Certifications

September, 2023

November, 2023

January, 2024

  • After a rigorous period of self-study and hands-on practice, I successfully earned my CompTIA Network+ certification in September 2023. My journey involved the comprehensive review of networking fundamentals, leveraging a variety of educational resources including textbooks, online courses, and practice exams.
  • CompTIA Network+ CE Certification – Credly

  • Having dedicated myself to an intensive self-study regimen complemented by practical experience, I achieved my CompTIA Security+ certification in November 2023. This endeavor entailed an in-depth exploration of cybersecurity principles, utilizing a diverse array of learning materials such as specialized textbooks, digital tutorials, and simulation tests.
  • CompTIA Security+ CE Certification – Credly

  • I achieved my Azure Fundamentals (AZ-900) certification in January 2024 through a focused self-study regimen and hands-on practice. My preparation included studying Microsoft’s official materials, engaging with digital tutorials, watching educational videos and taking practice tests. This effort provided me with a solid understanding of Azure services, pricing, and security principles, equipping me with the foundational cloud knowledge essential for my career in cloud computing.