Work Experience
April 2022 – Present
Team Associate
Pottstown, Pennsylvania
- Provided exceptional customer service by assisting customers in locating items and offering personalized recommendations based on their needs
- Maintained a clean and organized sales floor by consistently replenishing shelves and ensuring proper product presentation.
- Collaborated with team members to maintain store appearance and support smooth operations on the sales floor
- Addressed and resolved customer concerns and inquiries, escalating complex issues to management when necessary
Education
Graduated December, 2023
BS, Cybersecurity
- Maintained excellent academic standing with a GPA of 3.9/4.0
- Relevant coursework: Network Security, Cybersecurity Technologies, Cyber Defense Techniques, Cybersecurity Risk Management, Cryptography, and Information Security Governance.
Graduated May, 2020
AA, Business Administration
- Maintained excellent academic standing with a GPA of 3.656/4.0
- Gained a solid foundation in business concepts such as accounting, finance, marketing, and management.
- Developed critical thinking, problem-solving, and analytical skills through various projects and assignments.
Professional Development
- On my personal website josephmdamon.com, I create blog content covering a variety of cybersecurity subjects.
Certifications
September, 2023
November, 2023
January, 2024
- After a rigorous period of self-study and hands-on practice, I successfully earned my CompTIA Network+ certification in September 2023. My journey involved the comprehensive review of networking fundamentals, leveraging a variety of educational resources including textbooks, online courses, and practice exams.
- CompTIA Network+ CE Certification – Credly
- Having dedicated myself to an intensive self-study regimen complemented by practical experience, I achieved my CompTIA Security+ certification in November 2023. This endeavor entailed an in-depth exploration of cybersecurity principles, utilizing a diverse array of learning materials such as specialized textbooks, digital tutorials, and simulation tests.
- CompTIA Security+ CE Certification – Credly
- I achieved my Azure Fundamentals (AZ-900) certification in January 2024 through a focused self-study regimen and hands-on practice. My preparation included studying Microsoft’s official materials, engaging with digital tutorials, watching educational videos and taking practice tests. This effort provided me with a solid understanding of Azure services, pricing, and security principles, equipping me with the foundational cloud knowledge essential for my career in cloud computing.